Platform FAQs

Have a question about the platform? Find an answer in our FAQ section.

• Does "sync now" work on Microsoft Ads?
• What's the difference between Google Optimisation Score and Squared.io?
• What factors does the 'delete duplicates' automation use to determine which keyword to remove?
• Why is the Add Queries tool saying I should add a keyword that is already in my Google Ads account?
• What date range are the scores/penalties based on?
• When adding queries I cannot see all campaigns and ad groups in the edit filter
• Will removing a user impact their authorization and links?
• What does the Max Bid// Avg CPC column in the Add Queries Tool refer to?
• What date range are the scores/penalties based on?
• What labels are available in Squared?
• Routing Negatives - what level are these applied?
• How do I see changes made by or via Squared.io in My Change History?
• How do I find out when billing started?
• I can see more than one Squared.io Routing Negatives keyword list in Google Ads
• I've been added to Squared.io but did not receive my access link email. How can I access the platform?
• If I merge multiple Google Ads accounts into one Squared.io account, will routing negative lists be applied across accounts?
• Where do negative keywords from the Add Queries tool get applied?
• Paused keywords I don’t want negated are being added as negative across the account
• I have the 'Shared library limit hit' alert, what do I need to do?
• Competitors aren't loading
• How many shared libraries will Squared.io create?
• Does the 'disapproved ads' penalty only consider live ads in live campaigns and ad groups?
• Does the add queries tool ad group suggestions take into account negatives?
• What is the Conversion Score linked to_ Where does the Conversion Score get its data from?
• My ad groups have "(no active ads)" in the add queries tool, but they do have live ads in them
• I can only see exact match campaigns in the Add Queries Tool
• Will negatives created by 'routing negatives' be removed when exact match keywords are removed or paused?
• Does 'Location of presence' change the location setting to ‘people in your targeted location’? Or add location exclusions?
• If Squared removes a keyword, ad or ad group will I still be able to see historical data for it?
• Can I exclude paused campaigns from Squared until they go live?
• Does low sitelink count check expired sitelinks?
• Can I translate my search terms in the Add Queries tool to my first language?
• Who receives email notifications (e.g. shared library limit hit)?
• Why has Squared removed paused negatives or routing negatives shared libraries from my campaigns?
• How do you populate the competitor list?
• Does the keyword overlap report contain queries from standard shopping and DSA?
• What is the "ScAvgPos" column in the Organic Overlap report?
• How do you calculate savings on Organic Overlap?
• Can Squared.io help ensure that keywords are not misrouting to DSA campaigns if the keyword exists on exact match?
• Not all budget lines match all campaigns error
• How do I add the client negative keyword list from Squared.io to my Performance Max campaigns?
• Who gets Squared.io alerts (e.g. ad negatives, shared library limit)?
• How do I change who's authorizing my Google Ads accounts in Squared.io?
• Is there a limit on placements in the report or automation?
• I've used the full allotment of negative ad placements, how do I add more?
• How do I remove a negative from Squared.io Account Negative List?